Frequently Asked Questions
Why do I need to login?
Our website provides a lot of valuable information to our members, including our membership directory and legislative updates. Our site protects this information and only allows access to our members. You will also need to login to register for events. In order to register for any MMHA event, our system requires that you have a profile in our system . Logging in accesses your profile and draws on saved information, making registration quicker and easier.
How do I login?
On the front page of MMHA’s website, there is a field to enter your username and password. You will also encounter a login page whenever you try to access a “Member’s Only” part of the website. In order to login, you will need a profile in our system. If you are not sure if you have one, you can try to login with either your email or your first and last name (i.e. JohnSmith) as your username and the default password which is MMHA (in all caps). If this does not work, you can click here to see if you are already in the system, or you can create a profile. For detailed instructions, please see the “Why can’t I login?” section of this FAQ.
Why can't I login?
If you are an employee of a member company, you will need to create a profile in order to log-in. At the top of the page, click “Join MMHA.” Scroll down on this page until you see “Add Additional Staff/Contacts.” Clicking this link will allow you to add profiles to our system. Click here for detailed Instructions on how to create a profile (with pictures!). We recommend adding profiles for all employees in order to make registration for events easier.
If you are not a member and you would like to register for an event, you will still need a profile. If you are not a member and would like to apply for membership, click on “Join MMHA” at the top of the website and click on the appropriate application link. If you are not looking to join MMHA but need a profile to register as a non-member for a class or event (at the non-member rate), please click this link to create a non-member profile.
How can I edit my profile?
If you have a profile, it is essential that you update the contact information regularly. The first time you login, you will be asked to update your information. After this initial visit, you will be able to update your profile by clicking the “Update my Profile” link on the MMHAonline.org homepage and then clicking “view/edit profile” underneath your name on the left hand side of the screen.
How can I change our community/company directory information?
If you are the primary contact for a Company or Community, you have the ability to edit the Organizational Profile. Only the primary contact has this ability. This is very important because the information on these profiles will be included in the directory unless the “Opt Out” box is checked. To update this information click the “Update my Profile” link on the MMHAonline.org homepage and then click “view/edit organization profile” underneath your name on the left hand side of the screen. Please remember to keep this information updated.
How do I register for an event?
You will need to login to register for an event, even if you are not a member. If you are a member but do not have a username/password, please see “Why can’t I login?” for instructions. Members can register in one of 2 ways. The first way is by clicking “Events,” clicking on the event, and then following the page’s instructions to sign up. The other way is by clicking “Members Portal” on the homepage and using the links on the right-hand side of the page to register.
If you are not a member, please click here to create a login that will allow you to register as a non-member for events: CLICK HERE.
How can I register multiple people?
When you go to register for an event, it will give you the option to register multiple people. If you want to register someone and their name is not showing, they will need to create a profile. We recommend that you ask your staff to create profiles early so that register for events is easier. Please CLICK HERE to create additional staff profiles. If you think someone already has a profile, but is not listed, please contact the MMHA office.
How can I check to see who from my company is in the MMHA system?
How do I delete profiles/old employees/etc. from the MMHA system?
Please click here to submit a request to remove profiles.
Can I register for tickets without names?
With our new system, you will no longer be able to register attendees without names. In order to register attendees, each attendee must have their own profile. If you are unsure of who will be attending, you can register multiple people and substitute names later. For ease, we recommend that you and your staff create profiles in advance. These profiles will make registration for future events much easier. Please click this link to create a new profile: CLICK HERE
How can I view current registrations?
To see what events YOU are registered for, login to your account and click “Members Portal” on the right hand side. You will see a list of upcoming events on the right hand side and it will indicate which you are registered for. If you want to see who else is registered for an event or class, each event has its own search engine. Go to the event’s page and use the link that says “Click here to Check Current Registration!”