Maintenance for Office Teams
In-Person
In this course you will:
- Learn how to understand your service technicians
-Apply your knowledge to put in informed work orders
-Employ effective communication tactics. (Office Team to Service Team)
-Complete hands-on learning of basic maintenance
Thank you to our sponsors!
Instructed by Gregory Swietkoski,
Director of Service Training, MMHA Service Training Academy
Gregory Swietkoski started in the multi-family housing industry in 2005 as a Service Trainee where he began learning the skills of the maintenance trade. Within a year, he was quickly promoted to Service Technician and continued to perfect his craft. In 2010 Greg decided to take a break from the industry to join the United Stated Army and serve his country. During that time, he was deployed to Turkey with NATO forces, became a leader, and obtained the rank of Sergeant. Greg later returned to the multi-family housing industry in 2014, by joining Cove Property Management at Somerset at Towson Apartments. Greg’s determination and skills led to a promotion in 2016; where he accepted the role of Service Manager. His continuous hard work and leadership resulted in the subsequent promotion to Senior Service Manager of Cove’s northern region in 2018. Over the years, Greg has been an impactful resource for technicians and partners throughout the industry, often lending his expertise to training initiatives, committees, and trade shows. Greg is constantly looking for ways to forecast and improve the industry. Often taking on apprentices and participating in the development of the new workforce; through MMHA’s Service Training Academy. He has been professionally recognized by several organizations and has won many individual, team, and community awards. This includes but is not limited to the MMHA Gold Star award for Service Manager in 2019, 2022 & 2023, the MMHA Gold Star award for Service Team in 2021 & 2023, and the MMHA Community Team of the Year in 2023. Leisurely, Greg loves warm weather and beaches. He enjoys spending quality time with his family, on the water, boating, and fishing.