2025 MMHA Industry Development Day & Expo
MMHA Presents a unique opportunity to network with more than 100 different vendors who provide everything you need to help your communities run flawlessly.
ONLY Owner/Managers and Exhibiting Associates Members
will be able to enter the show floor. NO EXCEPTIONS
Member Price: $59
This year's theme is Passport to the Past!
10:00am Speaker: Ishea Shepherd
"Mastering Summer Season Communication: Bridging the Gap Between Residential Maintenance Teams and Property Management."
Summer is the busiest season in residential property management. HVAC requests, pool maintenance, emergency repairs, and resident expectations skyrocket, often straining communication between maintenance teams and property management. Miscommunication can lead to service delays, frustrated teams, and dissatisfied residents.
11:00am: Speaker Jason Kae
Team cultures, like ecosystems, thrive—or struggle—based on their environment. In this dynamic session, explore the stark contrast between “Tundra Cultures,” where satisfaction and engagement are frozen, and “Rainforest Cultures,” where creativity, collaboration, and growth flourish. Using the T.E.M.P. and R.A.I.N. framework participants will learn actionable strategies to cultivate team ecosystems that inspire innovation, drive retention, and unlock their full potential. This session is perfect for leaders looking to create vibrant, high-performing cultures where their teams and businesses thrive.
12:00pm - Trade Show Floor Opens
Featured Fun:
- Theme Passport to the Past
- Scavenger Hunt for a chance to win $500 CASH!
- Raffles
- Open Bar
- Bull & Oyster Bar & more!
Education Speakers
Ishea Shepherd, Assistant Vice President AMC Delancey Group
Ishea Shepherd is a national speaker who inspires audiences with her expertise in leadership, diversity, equity, and inclusion (DE&I), and professional development. She serves on the National Apartment Association Board of Directors representing Region 1, as Chair of the RPM Careers Committee, she drives initiatives that shape the multifamily housing industry.
A member of the NAAEI Faculty, Ishea facilitates CALP, CAM, and CAMT courses, sharing her passion for education and empowering leaders to excel. She is a co-chair of the Pennsylvania Apartment Association's Eastern Regional Advisory Council, co-chair of the DE&I Committee, and a member of the Education Committee.
As Assistant Vice President at AMC Delancey Group, Ishea oversees 55+ scattered-site residential and commercial properties, ensuring excellence in leasing, maintenance, and capital improvements. She is a licensed realtor in Pennsylvania, holds a CAM certification, and is a 2021 graduate of the NAA Diversity Leadership Program.
With a background in construction, hospitality, and real estate, Ishea is known for building diverse, high-performing teams. Her commitment to authenticity in leadership and creating inclusive environments drives her mission to inspire individuals and organizations to thrive.
Jason Kae, Author, Speaker and Consultant on leadership and team cultures in the workplace
Jason Kae has spent his career on the front lines of businesses building team cultures with the goal of helping employees, the companies they work for, and the clients they serve to increase their potential for mutual success. Since 2005, he has worked exclusively within the multifamily industry, where he has held every role within an on-property office team. He currently leads a global team of over 30 training facilitator who onboard and enable Product Support and Implementations agents at RealPage. He is also the author of Journey to a Rainforest Team Culture, a fable base in the multifamily industry that teaches leaders the framework needed to build and sustain high performing team cultures.
Nearby Hotels:
Hampton Inn and Suites Baltimore/Woodlawn
or
Quality Inn Baltimore/Woodlawn
For More Information:
